Our Jewellery Purchase Guarantee | Jewels of the Kimberley
 
 
 

Our Guarantee

At Jewels of the Kimberley, we understand that when you purchase from us, you’re choosing so much more than a beautiful piece of jewellery. You’re making an investment for yourself and future generations; an investment incorporating the finest pearls, diamonds and gemstones from the Kimberley and around the world, designed and hand crafted by master jewellers of an international calibre. We understand that quality and consistency is of no small importance to you – in fact, we’d expect the very same. That’s why every person in our team, from design to manufacture through to customer service, is committed to providing you with total peace of mind and exceptional jewellery that will last a lifetime.

Jewels of the Kimberley is a member of the Jewellers Association of Australia (JAA), which means that we have agreed to a Code of Ethics in regards to quality, workmanship and customer service.

A substantial part of our business comes from referrals and orders from our loyal customers. This is testament to our level of service, technical skill and attention to detail. We aim to bring these qualities to your own shopping experience with us.

LIFETIME WARRANTY ON JEWELLERY:

We are so confident in the quality and workmanship of our jewellery, we offer a lifetime warranty on manufacturing.

AUTHENTICITY GUARANTEE:

We guarantee the authenticity of all the pearls purchased through Jewels of the Kimberley. A certificate of authenticity will be provided with your purchase upon delivery.

ETHICAL SOURCING OF DIAMONDS:

Jewels of the Kimberley has a zero tolerance policy towards conflict diamonds and is committed to sourcing our materials in an ethical and sustainable manner. Our sources all abide by the Kimberley Process and certifiably guarantee that all our diamonds are conflict free.

What clients are saying

  • I received my necklace, thank you so much I love it. See you next year on my Broome-time visit!Jodie – Dubbo
  • I opened the box and my reaction was ‘oh, it is just beautiful.’  Thankyou, thankyou. It is really special and I am wearing it today.  I am thrilledBev – Perth
  • Your customer service has been impeccable. Steve definitely chose the right jewellers. Thank you for all your help and communication.Brooke -Bulgarra

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